Returns & Refund Policy

At Organic Tattva, we strive to ensure the highest quality for our organic products; however, due to the perishable nature of food items, returns are only accepted for damaged, expired, or incorrect deliveries. Please initiate your request within 48 hours of receiving your order to qualify for a replacement or refund.

Return Process

• 1.
  Inspection and Documentation

  Upon delivery, please inspect your package and take clear photographs of any visible damage, leakage, or the incorrect item received.

• 2.
  Contact Customer Support

  Email our support team at [email protected] with your order ID and the attached photos within 48 hours of delivery.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 2-3 business days to verify the issue and approve the return or replacement.

• 4.
  Resolution and Refund

  Once approved, we will either dispatch a fresh replacement or process a refund to your original payment method within 7-10 working days.